When I confronted the manager about their actions she HUNG UP ON ME and blocked my number. I'm currently living in a separate state so I now have no way to contact them to be compensated. The worst. They outright lied to me multiple times on costs and dates. AVOID AT ALL COSTS. Go to the actual Verizon store, this is a premium retailer and corporate Verizon will not deal with my issues with them.
Always helpful and friendly! Thanks for the phone advice Courtney!
We had a lot of problems with the way the phone was set up (which we had to pay extra for) and they have not called us back since June.
Be advised that this is not a corporate store. It is a Verizon retail store and they have different prices for phones and different extra charges. We were not aware of this until we called Verizon corporate and they told us.
Verizon Authorized Retailer Victra is a US Store based in Columbus, Nebraska. Verizon Authorized Retailer Victra is located at 2408 23rd St, Columbus, NE 68601, USA.
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